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Airline : hotline number and general information

Kenya Airways is the national airline of Kenya, founded in 1977. The company offers regular flights to over 50 destinations in Africa, Europe, Asia, and the Middle East.

Baggage: Passengers are allowed to carry one hand luggage up to 10 kg and one checked baggage up to 23 kg in economy class and up to 32 kg in business class.

Flight check-in: Flight check-in opens 30 minutes before departure and closes 1 hour before departure. Passengers must have a valid passport and an electronic ticket.

Onboard catering: Depending on the class of service and the duration of the flight, passengers can receive complimentary drinks and snacks or full meals and dinners.

Loyalty program: Kenya Airways offers the Flying Blue loyalty program, which allows passengers to earn bonus miles for each flight and redeem them for free tickets and other privileges.

Additional services: Kenya Airways offers additional services such as pre-seat selection, extra baggage, car rental, and hotel booking.

Safety: Kenya Airways adheres to high safety standards and undergoes regular checks by international aviation security organizations.

  • Address: Jomo Kenyatta International Airport, PO Box 19002-00501, Airport Road, Embakasi, Nairobi, Kenya.
  • Phone: +254 20 642 20 00.
  • Aircraft fleet: 43 (+13).
  • Airline alliance: SkyTeam.
  • IATA code: KQ
  • http://www.kenya-airways.com/

You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.