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Airline : hotline number and general information
1. Baggage: each passenger is entitled to one carry-on baggage and one checked baggage. The size and weight of the baggage must comply with the airline's rules.
2. Check-in: you can check-in online, through the mobile app, or at the check-in counter at the airport. Check-in closes 45 minutes before departure.
3. Dining: a wide selection of meals and beverages is available onboard. You can also pre-order food through the airline's website.
4. Entertainment: complimentary Wi-Fi, TVs with a wide range of movies, TV shows, and music are available onboard.
5. Seats: all seats have adjustable headrests and armrests, as well as power outlets for device charging.
6. Loyalty program: the airline offers the Elevate loyalty program, which allows you to earn bonus points for flights and using partner services.
7. Pets: the airline allows the transportation of pets in the cabin, but there are certain rules and restrictions.
8. Cancellation and changes to reservations: you can cancel or change your reservation through the airline's website or by contacting the customer service center.
9. Flight delays and cancellations: in case of flight delays or cancellations, the airline provides the option to rebook on another flight or receive a refund.
10. Special needs: the airline provides services for passengers with disabilities, as well as for passengers traveling with children and infants.
- Has 53 units of equipment in its fleet.
- IATA code: VX
You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.