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Airline : hotline number and general information

Austrian Airlines - an airline founded in 1957 and based in Vienna, Austria. The company offers regular flights to over 130 destinations worldwide.


- The allowed baggage depends on the ticket class and route. Detailed information can be found on the airline's website.

- Hand luggage must meet certain size and weight requirements, which are also specified on the website.

Flight check-in:

- Flight check-in opens 47 hours before departure and closes 45 minutes before departure.

- Check-in is available online, at the airport, or through the mobile app.

Onboard catering:

- Onboard catering depends on the ticket class and route. Detailed information can be found on the airline's website.

- Vegetarian, diabetic, and other dietary meals are available upon request.

In-flight entertainment:

- In-flight entertainment also depends on the ticket class and route. Detailed information can be found on the airline's website.

- Long-haul flights provide individual screens with movies, music, and games.

Loyalty program:

- Austrian Airlines has the Miles & More loyalty program, which allows earning miles for flights and using them for bonuses and privileges.

- Bonuses include free tickets, member level upgrades, and other privileges.

Additional services:

- Austrian Airlines offers additional services such as pre-selecting seats, extra baggage, visa services, and more.

- Detailed information about additional services can be found on the airline's website.

  • Адрес: Office Park 2, PO Box 1, Vienna-Airport, 1300 Vienna, Austria.
  • Телефон: 7 (495) 995-0-995.
  • Имеет в авиапарке 76 единиц техники..
  • Авиаальянс: Star Alliance.
  • Код ИАТА: OS
  • http://www.austrian.com/

You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.

Rules for carrying baggage and hand luggage

Hand luggage

When flying on the "Economy" and "Premium Economy" tariffs, passengers are allowed to carry one piece of hand luggage weighing up to 8 kg on board. Business class passengers are allowed to carry two pieces of hand luggage, each weighing up to 8 kg. In all cases, the dimensions of each piece of luggage in the aircraft cabin must not exceed 55*40*23.

Checked baggage

Passengers traveling on the Economy Light tariff are not allowed to check baggage; they can only bring hand luggage on board.

For other economy class tariffs, the following restrictions apply: one piece of baggage per passenger. The weight of such baggage must not exceed 23 kg. Business class passengers can check in 2 pieces of baggage, each weighing no more than 32 kg.

In all cases, the sum of the three dimensions of the baggage must not exceed 158 cm.

Excess baggage

Cost of additional baggage

If you are traveling on domestic Austrian flights on the Economy Light tariff, the cost of baggage weighing up to 23 kg will be 15 euros when paid on the website, twice as much when paid during check-in at the airport, and a whopping 50 euros if you pay for it directly at boarding.

For flights on European routes, the prices will be 25, 40, and 55 euros respectively.

For other tariffs, the cost of additional baggage will be calculated according to the following scheme: