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Airline : hotline number and general information
Vanilla Air Inc. - a Japanese budget airline founded in 2013. The company offers regular flights within Japan and between Japan and other Asian countries, including Taiwan, Hong Kong, and the Philippines.
Baggage: Vanilla Air Inc. allows passengers to carry one free carry-on baggage with dimensions not exceeding 56x36x23 cm and weighing no more than 7 kg. Additional baggage and baggage exceeding the set limits may be subject to additional fees.
Flight check-in: Check-in for Vanilla Air Inc. flights opens 24 hours before departure and closes 45 minutes before departure. It is recommended to arrive at the airport early to complete all necessary procedures.
Food: Onboard Vanilla Air Inc., passengers can order food and drinks for an additional fee. Passengers can choose from various menu options, including Japanese and European cuisine.
Special needs: Vanilla Air Inc. provides services for passengers with limited mobility, including disabled passengers and passengers traveling with children. Passengers can request additional assistance when booking their tickets.
Cancellation and changes to bookings: Vanilla Air Inc. allows for cancellations and changes to bookings for an additional fee. Details can be found on the company's website or by contacting the operator by phone.
Loyalty program: Vanilla Air Inc. offers the Vanilla Air Club loyalty program, which allows passengers to earn bonus points for purchasing tickets and using the company's services. Bonus points can be used to receive discounts on future ticket purchases.
- IATA Code: JW
You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.