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Airline : hotline number and general information

Japan Airlines (JAL) is a Japanese airline founded in 1951. It is one of the largest airlines in Asia and offers regular flights to over 90 cities worldwide.

Baggage: Passengers are allowed to carry one carry-on baggage and one checked baggage free of charge. The maximum weight for carry-on luggage is 10 kg, and for checked baggage is 23 kg.

Flight check-in: Flight check-in opens 24 hours before departure and closes 60 minutes before departure. It is recommended to arrive at the airport early to avoid delays.

Onboard catering: Complimentary meals and beverages are offered onboard. Passengers can choose from a variety of menu options, including vegetarian and diabetic meals.

Loyalty program: JAL offers the JAL Mileage Bank loyalty program, which allows passengers to earn miles for flights and redeem them for free tickets and other privileges.

Special services: JAL offers various special services for passengers with limited mobility, including assistance with mobility, special meals, and medical assistance.

Booking tickets: JAL flights can be booked online on the official company website or through travel agencies. Tickets can also be booked over the phone or at the airport.

  • Address: 4-11, Higashi Shinagawa, 2-Chrome, Shinagawa-ku, Tokyo, 140-8605, Japan.
  • Phone: +81 3 5460 3109.
  • Aircraft fleet: 151 (+54 ordered, 20 option).
  • Airline alliance: OneWorld.
  • IATA code: JL
  • http://www.jal.com/

You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.