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Airline : hotline number and general information

Jetstar Pacific is a Vietnamese budget airline founded in 1991. The company offers a wide range of domestic and international flights to various destinations in Asia and Australia.


- Carry-on baggage: one item up to 7 kg and dimensions not exceeding 56x36x23 cm.

- Checked baggage: weight and quantity of baggage depend on the fare. Details can be found on the airline's website.

Flight check-in:

- Flight check-in opens 2 hours before departure and closes 45 minutes before departure.

- For international flights, a passport and ticket must be presented.


- A wide selection of drinks and snacks is available on board for an additional fee.

Special services:

- Special services are provided for passengers with limited mobility. It is necessary to contact the airline in advance so that they can arrange the necessary assistance.

Loyalty program:

- Jetstar Pacific has a loyalty program that allows passengers to earn bonus points for purchasing tickets and using partner services. Bonus points can be exchanged for free tickets and other privileges.

Booking tickets:

- Tickets can be booked on the airline's website, through the mobile app, or through airline partners.

  • IATA code: BL

You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.