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Airline : hotline number and general information

LAN Ecuador is an airline that provides regular flights to various cities in South America, including Quito, Guayaquil, Lima, Buenos Aires, Santiago, and others.

Passengers can check-in for their flight online or at the airport. To check-in at the airport, a valid passport and ticket are required.

The baggage allowance for passengers depends on the class of service and route. Typically, the allowable baggage weight for economy class is 23 kg, and for business class it is 32 kg. Additional baggage may be paid for.

Passengers can choose their seat on the aircraft when checking in for their flight. If a seat has not been selected in advance, it will be assigned automatically.

During the flight, passengers can enjoy various meals and beverages offered, depending on the class of service and route.

For passengers who require special assistance, such as disabled individuals or passengers with limited mobility, the airline provides special services. Please contact the airline in advance to request such assistance.

If a passenger has any questions or issues, they can contact the airline's customer support service, which operates 24/7.

  • Address: Empresarial Las Camaras, Avenida Francisco de Orellana, s/n y Victor Hugo Sicouret, Primer Piso, Guayaquil, Ecuador.
  • Phone: +7 (495) 363-28-90.
  • Aircraft fleet: 200 (99 ordered).
  • Airline alliance: OneWorld.
  • IATA code: XL
  • http://www.lan.com/

You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.