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Airline : hotline number and general information
Belavia is the national airline of Belarus, founded in 1996. The company offers regular and charter flights to over 50 destinations in Europe, Asia, and Africa.
Baggage: Passengers can carry one hand luggage up to 10 kg and one checked baggage up to 23 kg free of charge. Additional baggage can be purchased for an additional fee.
Flight check-in: Flight check-in opens 2 hours before departure and closes 40 minutes before departure. Passengers can check-in online, at the airport, or through the mobile app.
Onboard catering: Complimentary meals and beverages are offered onboard depending on the class of service and flight duration.
Service classes: Belavia offers two service classes - Economy and Business. In Business class, passengers can enjoy additional amenities such as more comfortable seats, free access to business lounges, and an additional baggage allowance.
Loyalty program: Belavia has a loyalty program for frequent flyers called Belavia Leader. Program members can earn bonus miles for each flight and redeem them for free tickets and other privileges.
Special needs: Belavia offers services for passengers with special needs, including disabled passengers and passengers traveling with children. Passengers can request special assistance when booking their tickets.
Ticket booking: Belavia flights can be booked online on the company's official website, through the mobile app, or through travel agencies.
- Address: 220004, Belarus, Minsk, Nemiga Street, Building 14.
- Phone: (+7 495) 623 10 84.
- Aircraft fleet: 26 (+6 ordered).
- IATA code: B2
You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.
Baggage allowance in "Belavia" airline
If you have purchased an economy class ticket, you can bring hand luggage weighing up to 8 kg on board. For business class, the weight limit is up to 12 kg. In all cases, the maximum dimensions should not exceed 55*40*20 cm.
In economy class, you can check in 1 piece of baggage weighing up to 23 kg. If you are flying business class, you can transport 2 pieces of baggage, each weighing up to 32 kg.
Regardless of the class and flight destination, you will have to pay 50 euros for carrying excess baggage.
Traveling with a child in "Belavia" airline
A seat for a child under 2 years old is not provided. The discount for such a ticket will be 90% of the adult fare. Each transported child is entitled to one piece of baggage weighing up to 10 kg, which can be transported free of charge, as well as a folding stroller, bassinet, or a car seat with special markings.
For a child aged 2 to 12 years, the ticket discount will be 25% of the adult fare. Free baggage allowance according to the fare.