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Airline : hotline number and general information
Almasria Universal Airlines is an Egyptian airline founded in 2008. The company offers regular and charter flights within Egypt and beyond.
Baggage:
- Hand luggage: one item up to 7 kg and not exceeding 55x40x20 cm in size.
- Checked baggage: the quantity and weight depend on the ticket class and route. It is recommended to check the information on the airline's website or with an agent when purchasing a ticket.
Flight check-in:
- Flight check-in opens 3 hours before departure and closes 1 hour before departure.
- To check-in for a flight, a valid passport and ticket are required.
- Online check-in is available on the airline's website or at the airport.
Onboard catering:
- Depending on the ticket class and route, complimentary drinks and snacks or full meals are offered onboard.
- Additional meals can be pre-ordered on the airline's website or through an agent when purchasing a ticket.
Children onboard:
- Children under 2 years old can fly on their parents' lap for free, but without a separate seat.
- Children aged 2 to 12 can fly with the accompaniment of an adult passenger or request the escort service provided by the airline.
Services for passengers with limited mobility:
- The airline provides services for passengers with limited mobility, including disabled passengers and passengers with hearing and visual impairments.
- For additional information and to request services, it is necessary to contact the airline in advance.
Cancellation and ticket changes:
- The conditions for cancellation and ticket changes depend on the ticket class and route. It is recommended to check the information on the airline's website or with an agent when purchasing a ticket.
- In case of flight cancellation, the airline offers the option to rebook on another flight or receive a refund.
- IATA Code: UJ
You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.