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Airline : hotline number and general information

Flydubai is a budget airline based in Dubai, UAE. It was founded in 2008 and offers regular flights to over 90 cities worldwide.

Baggage: Flydubai provides free cabin baggage up to 7 kg and checked baggage up to 20 kg. Additional baggage can be purchased for an extra fee.

Flight check-in: Flydubai flight check-in opens 24 hours before departure and closes 90 minutes before departure. You can also check-in for your flight online or through the Flydubai mobile app.

Food: Flydubai offers a wide selection of meals and beverages for an additional fee. You can also pre-order food on the Flydubai website.

Special needs: Flydubai provides services for passengers with special needs, including disabled passengers and passengers traveling with children. If you have any special needs, please contact Flydubai in advance.

Cancellation and changes to bookings: Flydubai allows for cancellation and changes to bookings for an additional fee. Please contact Flydubai for more information.

Loyalty program: Flydubai offers the "Open" loyalty program, which allows passengers to earn bonus points for purchasing tickets and using Flydubai services. Bonus points can be used to pay for tickets and other Flydubai services.

Safety: Flydubai adheres to high safety standards and has undergone numerous checks and certifications. The company also provides training and support for its employees to ensure the safety of all passengers.

  • Адрес: c/o Emirates Headquarters, PO Box 686, EKE Centre, Dubai, United Arab Emirates.
  • Телефон: +971 4 295 11 11.
  • Авиапарк: 35 (+111 заказано).
  • Код ИАТА: FZ
  • http://flydubai.com/

You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.

Baggage and Hand Luggage Allowance on Flydubai Airlines

Hand Luggage

In economy class, passengers are allowed to bring one piece of hand luggage on board, weighing no more than 7 kg, with dimensions of 55*38*20 cm. Additionally, passengers can bring a briefcase, laptop bag, handbag, or a bag from a Duty Free shop. The total weight of all items should not exceed 10 kg.

In business class, passengers are allowed to bring 2 pieces of hand luggage on board, with a total weight not exceeding 14 kg.

Checked Baggage

The cost of checked baggage is included only in the ticket price for business class. Passengers in business class are allowed to bring up to 3 suitcases, with a total weight not exceeding 40 kg. It is important to note that each piece of baggage cannot weigh more than 32 kg. The maximum dimensions for each piece of baggage are 75*55*35 cm.

On some routes, the ticket price for economy class may include baggage weighing up to 20 kg per passenger. However, this should be confirmed in advance before purchasing the ticket.

Excess Baggage

Additional Baggage Piece

If you want to bring an additional bag or suitcase weighing 20 kg, you will need to pay 50 dirhams for this privilege in economy class. For an additional baggage piece weighing 30 kg, the fee is 100 dirhams, and for 40 kg, it is 200 dirhams. These rates apply when paying for baggage on the airline's official website no later than 4 hours before departure. The same prices apply when paying through the call center or at the airline's sales offices.

Excess Baggage Weight

If your baggage exceeds the allowed weight, you will have to pay for it directly at the airport. The price will be calculated based on each kilogram exceeded. The price per kilogram varies depending on the destination you are flying to, ranging from 12 to 55 dirhams. The highest cost applies to the "Dubai - Asmara" route and vice versa.

Traveling with a Child

Up to 2 years old

Traveling with an infant on Flydubai Airlines is only possible when the infant is at least 14 days old. It is prohibited to travel with a newborn before reaching this age. The infant can travel with a discount if no separate seat is booked for them, meaning they will be seated on the parents' lap for the entire flight. If you book such a ticket, you can bring an additional bag as hand luggage with dimensions of 55*38*20 cm.

Up to 12 years old

When traveling with children aged 2 to 12 years old, Flydubai Airlines does not offer any discounts. However, parents may consider registering the child as a child passenger, which will not change the fare but will reduce the amount of taxes and fees. It is important to note that the airline does not allow children under 12 years old to travel without adult supervision.