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Airline : hotline number and general information
1. Baggage: Air India passengers can carry one piece of hand luggage and one checked baggage free of charge. The maximum weight for hand luggage is 8 kg, and for checked baggage - 23 kg. Additional baggage can be purchased for an additional fee.
2. Flight check-in: Air India flight check-in opens 48 hours before departure and closes 2 hours before departure. Check-in is available online, at the airport, or through the mobile app.
3. Onboard catering: Depending on the class of service and route, passengers may receive complimentary onboard meals. The menu includes dishes from Indian and international cuisine.
4. Onboard accommodation: Air India offers various classes of service, including economy, business, and first class. Business and first class passengers receive more comfortable seats and additional amenities.
5. Loyalty program: Air India offers the Flying Returns loyalty program, which allows passengers to earn bonus miles for flights and redeem them for free tickets and other privileges.
6. Additional services: Air India offers additional services such as pre-selection of seats, ordering special meals, car rental, and hotel booking.
7. Booking changes and cancellations: Passengers can change or cancel their booking through the Air India website or by contacting the company's contact center. Depending on the booking conditions, additional charges may apply.
- Address: Air India Building, Nariman Point, Mumbai, 400021, India.
- Phone: +91 22 2626 3492.
- Has 99 aircraft in its fleet.
- Airline alliance: Star Alliance.
- IATA code: AI
You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.