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Airline : hotline number and general information
VivaAerobus - a Mexican budget airline, founded in 2006. The company offers over 100 routes within Mexico and beyond, including the United States and the Caribbean.
Baggage: Depending on the fare, passengers can carry from 1 to 3 bags in the cabin and from 1 to 3 bags in the baggage compartment free of charge.
Flight check-in: Flight check-in opens 4 hours before departure and closes 45 minutes before departure. It is recommended to arrive at the airport 2 hours before departure.
Food: A wide selection of snacks, drinks, and meals are available on board for an additional fee.
Special needs: The company provides services for passengers with limited mobility, including disabled passengers and passengers traveling with children.
Cancellation and reservation changes: Depending on the fare, it is possible to change or cancel a reservation with an additional fee.
Loyalty program: The company offers the VivaPass loyalty program, which allows passengers to receive discounts and bonuses on tickets and additional services.
Safety: The company adheres to high safety standards and undergoes regular checks and audits.
- IATA code: VB
You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.