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Airline Yamal: hotline number and general information
Yamal Airlines provides air transportation services within Russia and beyond. We operate regular flights to more than 30 cities in Russia and CIS countries, as well as charter flights to Europe and Asia.
For the convenience of our passengers, we offer various classes of service: economy, business, and first. Each class includes different services, including complimentary meals and beverages, free baggage, and other privileges.
We also offer the option to check-in for your flight online, select a seat on the plane, and receive a boarding pass on your mobile phone or email.
For passengers traveling with children, we provide special services, including free baggage for strollers and car seats, as well as the ability to pre-book seats with child seats.
We also provide pet transportation services, including dogs, cats, and birds. To arrange this, please contact our reservation department in advance to clarify all the details.
Our airline strictly adheres to all international safety and service quality standards. We are constantly working to improve our services and are ready to provide our passengers with maximum comfort and convenience during the flight.
- Адрес: 639004, г. Салехард, ул. Авиационная, д. 27 Г.
- Телефон: +7(349-22)-4-42-15.
- Код ИАТА: YC
- http://www.yamal.aero/
You can call the Yamal toll-free hotline and find out all the information that is important to you. On the Yamal website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.
Rules for carrying baggage and hand luggage on "Yamal" airline
Hand luggage
Regardless of the chosen class, fare, or flight destination, passengers are allowed to bring one piece of hand luggage into the aircraft cabin, weighing no more than 5 kilograms, with a sum of three dimensions not exceeding 115 centimeters.
Checked baggage
Both in economy and business class, passengers are allowed to check only one piece of baggage, with a sum of three dimensions not exceeding 203 cm. The regulations differ only in weight: in economy class, 20 kg is allowed, while in business class, this limit is increased by 10 kg.
Excess baggage
Depending on your destination, each kilogram of excess baggage will be charged between 50 and 700 rubles. On most routes, you will have to pay 500 rubles for each kilogram of overweight baggage.
Traveling with a child
Up to 2 years old
When traveling within the Russian Federation, a ticket for a child under 2 years old is issued free of charge, provided that a separate seat is not required. If you are flying abroad, you will have to pay 10% of the adult fare for such a ticket.
However, if your child requires a separate seat, regardless of whether you are traveling within Russia or abroad, the cost of the ticket will be 50% of the adult fare.
When traveling with two or more children under 2 years old, you can only get a ticket without a seat for one child. For all others, a ticket with a seat must be issued, the cost of which in all cases will be 50% of the adult fare.
Baggage for a child under 2 years old is provided according to the conditions of the fare chosen by the accompanying adult.
From 2 to 12 years old
For children from 2 to 12 years old, a discount on the ticket is provided according to the conditions of the adult fare chosen. In this case, the transportation of baggage for such a child will be free, and its dimensions are determined according to the tariff plan chosen by the adult.