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Airline : hotline number and general information

Thai AirAsia X is a subsidiary of AirAsia X that specializes in long-haul flights from Thailand to various countries in Asia, Australia, and New Zealand.

Baggage: Passengers are allowed to carry one free carry-on baggage weighing up to 7 kg and one checked baggage weighing up to 20 kg. Additional baggage can be purchased for an additional fee.

Food: A wide selection of meals and beverages is available for purchase onboard. Passengers can also pre-order food on the airline's website.

Flight check-in: Flight check-in opens 14 days prior to departure and closes 1 hour before departure. Passengers can check-in online or at the airport check-in counter.

Seats: Passengers can choose their seats for an additional fee. The cost depends on the location and class of service.

Loyalty program: Thai AirAsia X has the AirAsia BIG loyalty program, which allows passengers to earn bonus points for ticket purchases and use them for discounts on future flights.

Safety: Thai AirAsia X complies with all international safety standards and has a high level of onboard safety. All pilots and crew members undergo regular training and certification.

  • IATA Code: XJ

You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.