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Airline : hotline number and general information

Swiss International Air Lines is an airline that offers a wide range of routes and services for passengers. We offer regular flights to over 100 cities worldwide, as well as a variety of additional services such as business class, economy class, free Wi-Fi on board, and much more.

We strive to provide maximum comfort and safety for our passengers, which is why we offer a wide selection of meals and drinks on board, as well as an individual approach to each passenger.

We also offer various flight check-in options, including online check-in and airport check-in. If you have any questions or issues, our staff is ready to assist you at any time.

We value your time and strive to make your flight as comfortable and safe as possible. Thank you for choosing Swiss International Air Lines!

  • Адрес: PO Box, Zurich Airport, 4002 Zurich, Switzerland.
  • Телефон: + 7 495 937 77 67.
  • Авиапарк: 79 (+40 заказано).
  • Авиаальянс: Star Alliance.
  • Код ИАТА: LX
  • http://www.swiss.com/

You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.

Rules for carrying hand luggage and baggage on Swiss Airlines

Hand luggage

No matter which class you are flying in, the rules are the same for all fares. In all cases, the weight of one piece of hand luggage should not exceed 8 kg, and the sum of three dimensions should be 113 cm.

When flying in economy class, passengers are allowed to carry only one bag into the cabin. If you choose business class, you can bring two bags on board.

Checked baggage

In all cases, the sum of three dimensions of the baggage should not exceed 158 cm. The allowed weight of the baggage varies depending on the chosen class of travel and is as follows:

Excess baggage

In economy class, for exceeding the dimensions, you will have to pay 100 euros if you are traveling within Europe and 200 euros for intercontinental flights. If there is only excess weight, the fee will be half of the above-mentioned amounts. However, if the baggage exceeds the regulations both in weight and dimensions, you will have to pay 150 euros for travel within Europe and 300 euros for flights to another continent.

When flying in first or business class, you will have to pay 100 euros for exceeding the baggage dimensions on a route within Europe and 200 euros on a route to America, for example.

The prices also differ for additional baggage. For example, if you are flying with the Light fare within Switzerland, you will have to pay 15 euros for one piece of baggage if you pay online, 30 euros at the check-in counter, or 55 euros during boarding. The weight of the baggage should not exceed 23 kg. For other classes, the price will range from 45 to 100 euros depending on the method and place of payment.

If the weight of the baggage exceeds 23 kg, you will have to pay 125 euros. If the bag is not heavy but oversized, the fee will be 175 euros. And if both parameters are exceeded, the fee will be 225 euros.

When flying with European airlines, the cost of baggage for the Light fare will range from 25 to 55 euros, and for other fares - from 45 to 100 euros. An oversized suitcase will cost the passenger 175 euros, and for excess weight, the fee will be 125 euros. If both weight and dimensions exceed the limits, you will have to pay 225 euros.

If you are flying between the USA, Canada, Mexico, Central America, and other countries, the cost of the second piece of baggage for economy class will be 80 euros if paid online and 90 euros at the check-in counter.

Traveling with children

Up to one year

If your baby is less than a week old and you have planned a flight, you will need a doctor's certificate giving permission for the baby to fly. The airline may ask you to reschedule the flight if the baby has an infectious disease at the time of the flight. You do not have to reschedule the flight (it is not your obligation), but in this case, additional fees may apply.

When flying within Europe, Swiss Airlines can provide a bassinet on board. The number of bassinets is limited, and they are provided to children up to 8 months old and weighing 11 kg or less. If you need a bassinet, contact the service center in advance to guarantee this option for your flight. In addition to the bassinet, you can bring a folding stroller into the cabin.

Food is provided for children on board the aircraft. However, on intra-European flights, this service is only available in business class. Food should be ordered from the service