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Airline : hotline number and general information
Starbow - Ghanaian airline, founded in 2011. The company offers regular flights within Ghana and between Ghana and other countries in West Africa.
Baggage:
- Hand luggage: one item up to 5 kg and size not exceeding 55x35x25 cm.
- Checked baggage: one item up to 23 kg and size not exceeding 158 cm in total of three dimensions.
Flight check-in:
- Flight check-in opens 2 hours before departure and closes 45 minutes before departure.
- Passengers must have a valid passport or identification document.
Food:
- Complimentary drink and light snack are offered on short flights.
- Full meal is offered on long flights.
Children:
- Children under 2 years old can fly on their parents' lap for free.
- Children over 2 years old must have their own ticket.
Flight cancellations:
- In case of flight cancellation, Starbow provides the option to rebook on another flight or refund the ticket.
Delays:
- In case of flight delay, Starbow provides complimentary drinks and snacks for passengers.
- If the delay exceeds 3 hours, passengers can request a refund for the ticket.
Seat selection:
- Passengers can choose their seats when purchasing the ticket or during flight check-in.
- Additional fee may apply for selecting specific seats.
Pets:
- Pets are not allowed on board the aircraft, except for guide dogs for visually impaired passengers.
You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.