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Airline : hotline number and general information
Korean Air is the largest airline in South Korea, offering a wide range of routes worldwide. The company provides services in both economy and business class, and also has a loyalty program for its passengers - SKYPASS.
Passengers can check-in for their flight online on the official Korean Air website or use airport services. For the convenience of passengers, the airline offers the option to choose a seat on the plane and order additional services such as meals, baggage, etc.
Korean Air has strict baggage rules that must be followed. Passengers can carry a certain amount of baggage for free depending on the class of service and route. Additional baggage can be paid for.
In the event of a flight delay or cancellation, Korean Air provides its passengers with the option to rebook on another flight or receive a refund for the ticket. Additionally, the airline offers services for organizing accommodation and meals if necessary.
For passengers with limited mobility, Korean Air provides special services such as assistance with boarding and disembarking, transportation of medical equipment, etc.
Overall, Korean Air is a reliable airline that provides high-quality services to its passengers.
- Адрес: Korean Air Operations Center, 1370, Gonghang-Dong, Gangseo - gu, Seoul, 157712, South Korea.
- Телефон: +7-495-725-2727.
- Авиапарк: 146 (+33 заказано).
- Авиаальянс: SkyTeam.
- Код ИАТА: KE
You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.
Rules for carrying baggage and hand luggage on Korean Air
If you have chosen the economy class for your trip, you will be allowed to bring one piece of hand luggage on board the plane, weighing no more than 12 kg, with a total of three dimensions not exceeding 115 cm.
Passengers traveling in business class can carry two pieces of hand luggage on board, with a total weight of up to 18 kg, and the total of three dimensions remains the same - 115 cm.
Any checked baggage should not exceed 158 cm in total of three dimensions. The maximum weight of one piece of baggage ranges from 23 to 32 kg, depending on the class and fare you have chosen, as well as the direction of your flight.
Traveling with a child
When traveling with a child (alone or accompanied by an adult), the airline provides certain benefits and privileges:
- Special children's meals will be provided on board for all children (aged 2 to 12). Please note that formulas containing powdered milk are not provided;
- If you need a bassinet, it can be reserved up to 2 days before departure;
- Incheon Airport offers free rental of baby strollers;
- If a child under 2 years old requires baggage, one piece weighing up to 10 kg and with a total of three dimensions not exceeding 158 cm can be checked in during registration, as well as one bassinet or stroller;
- Discounts on air tickets for children are provided according to a specific fare plan;
- Under certain conditions, a child can travel alone without adult supervision.