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Airline : hotline number and general information

Federal Air - a South African airline specializing in regional transportation in South Africa and neighboring countries. The company operates flights on 7 domestic and 2 international routes.

Baggage: passengers are allowed to carry one carry-on baggage weighing up to 7 kg and one checked baggage weighing up to 20 kg free of charge. Additional baggage is subject to separate payment.

Flight check-in: check-in for the flight opens 2 hours before departure and closes 40 minutes before departure. Passengers must have a valid passport or identification document with them.

Meals: a complimentary light breakfast or snack is offered on board, depending on the duration of the flight.

Special needs: the company provides services for passengers with special needs, including disabled passengers and passengers traveling with children. Please inform us of any special needs in advance.

Flight cancellations: in case of flight cancellation, passengers can either receive a full refund or transfer their ticket to another flight.

Ticket change policy: changing the date or time of departure is possible for an additional fee and subject to availability of seats on the flight.

Loyalty program: the company offers a loyalty program that allows passengers to earn bonus points for purchasing tickets and redeem them for free flights and other privileges.

  • IATA Code: 7V

You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.