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Airline : hotline number and general information
You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.
Rules for carrying baggage and hand luggage on Royal Flight
Hand luggage
Passengers are allowed to carry one piece of hand luggage on board. Its weight should not exceed 5 kg, and its dimensions should not exceed 115 cm in total for three dimensions. In addition, passengers are allowed to bring other items on board, such as baby accessories, a bouquet of flowers, outerwear, etc.
Checked baggage
During check-in for the flight, you can check in one piece of baggage with the following parameters:
- weight - up to 20 kg;
- total dimensions - up to 203 cm.
This rule applies only to adults and children aged 2 to 12. If you are traveling with an infant or a newborn, the free baggage allowance does not apply to them. This means that if you want to bring baggage for them, you will have to pay for it.
Oversized and overweight baggage
Overweight baggage incurs an additional fee, but only if it weighs more than 30 kg per piece. In this case, it is charged according to the overweight tariff. However, the transportation of any baggage that exceeds 50 kg in weight must be pre-approved by the airline. Otherwise, the transportation may be refused, as well as in case of non-compliance with the passenger's rules.