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Airline : hotline number and general information

Air Urga - Ukrainian airline, founded in 1993. The company provides regular and charter flights within Ukraine and beyond.


- Hand luggage: one item up to 7 kg and not exceeding 55x40x20 cm in size.

- Checked baggage: the quantity and weight depend on the ticket class and route. Details can be found on the airline's website.


- Complimentary drink and snack are offered on short flights.

- Full meals are provided on long flights.

Flight check-in:

- Check-in opens 2 hours before departure and closes 40 minutes before departure.

- To check-in, you must have a valid passport and ticket.

Ticket changes:

- Ticket changes are possible for an additional fee depending on the fare conditions.

- Ticket changes must be made in advance, at least 24 hours before departure.

Flight cancellation:

- In case of flight cancellation, the airline offers the option to rebook on another flight or receive a refund.

- Details can be found on the airline's website.

Children on board:

- Children under 2 years old can travel for free if they do not occupy a separate seat.

- Children aged 2 to 12 can receive a discount on the ticket depending on the fare conditions.

Additional services:

- Wi-Fi is available on board.

- Additional services are provided for business class passengers.


- Website: www.airurga.com

- Phone: +38 (056) 787-07-07

- Email: [email protected]

  • IATA Code: 3N

You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.