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Airline : hotline number and general information
1. Baggage: each passenger is entitled to free carriage of one hand luggage with dimensions not exceeding 55x35x25 cm and one checked baggage weighing up to 23 kg. Additional baggage and/or baggage of non-standard dimensions may be subject to additional charges.
2. Flight check-in: flight check-in opens 30 hours before departure and closes 1 hour before departure. Check-in can be done online, at the airport, or through the mobile app.
3. Onboard catering: depending on the class of service and flight duration, passengers are provided with complimentary meals and beverages. Additional snacks and drinks can be purchased onboard.
4. Onboard seating: passengers can choose their seats during flight check-in. Additional services such as seats with extra legroom or more comfortable seats can be purchased at an additional cost.
5. Flight cancellation or delay: in case of flight cancellation or delay, passengers may be eligible for compensation according to the airline's rules. Information about possible compensations and procedures for obtaining them is available on the airline's website.
6. Loyalty program: Air France offers the Flying Blue loyalty program, which allows passengers to earn bonus miles for flights and use them for discounts on tickets, free tickets, and other privileges.
7. Additional services: Air France offers additional services such as car rentals, hotel and transfer bookings, as well as event and conference organization services. Information about additional services is available on the airline's website.
- Address: 45 Rue de Paris, 95747 Roissy CDG Cedex, France.
- Phone: +7 495 937 3839.
- Aircraft fleet: 256 (+28 ordered).
- Airline alliance: SkyTeam.
- IATA code: AF
You can call the toll-free hotline and find out all the information that is important to you. On the website you can also contact the information desk or check the departure and landing of the nearest flights, as well as get information about flight schedules, popular destinations and special offers.
Baggage Allowance on Air France
Hand Luggage
When determining the dimensions of hand luggage on Air France, handles and wheels are also taken into account. The three measurements of each piece of baggage carried on board the aircraft must not exceed 55*35*25 cm respectively. In addition, one accessory - a handbag, briefcase, or camera, laptop, or other electronic device case - can be taken on board.
If a passenger is flying in economy class, the total weight of all items on board the aircraft must not exceed 12 kg. In other cases, two pieces of hand luggage and one accessory, weighing up to 18 kg, are allowed.
Checked Baggage
The maximum weight of checked baggage in economy class is 23 kg, and in business class it is 32 kg. The number of allowed baggage items depends on the flight destination and the ticket fare.
Traveling with Children
A discount of approximately 90% off the adult fare will be applied to a ticket for a child under 2 years old. If you are traveling with a child between 2 and 12 years old, the discount will only be around 25% off the adult fare.